Lenovo is a brand name which speaks for itself. Lenovo laptops are known as the best one all over the world. But the best also have issues sometime. Jut like a colleagu of mine have a problem with his Lenovo laptop with its function keys. I wont eloborate on the problem but let you know what he has to say of this problem in his own words.
Hello everyone, this is Richard. I have a lenovo laptop and it was working good until last week. But From the last week it started to have some function key problem with it. I thought of contacting Lenovo Customer Service UK but decided against it because i am not sure what to say to them. As functions keys on my laptop are not working and also the status of function keys are not showing anywhere on the screen. So can Anyone help me with this problem?
So the solution to this problem is as follow:
To solve issues specifically related to function keys, first you have to download 4 things from Lenovo’s website.
Hotkey Features Integration
(This particular driver is provided for ThinkPad only according to the website, but it works on all Lenovo laptops as long as you choose the correct download for your windows)
This file cannot be found if you look for the drivers for your own laptop’s particular model (E.g.: Ideapad series) – This might be the biggest reason why hotkeys are always dysfunctional
BIOS/UEFI
The next step is to update your BIOS/UEFI
This file can be found by going to your laptop model’s driver page, download and install it.
If you already have the latest BIOS installed, the program will tell you and you can skip it.
Power Management (Download and Install it from your laptop model’s drivers & software page)
Lenovo Utility (Download and Install it from your laptop model’s drivers & software page)
When installing each of the 4 drivers, make sure you restart once every installation. This is just to minimize the potential problems.
I’ve also noticed that sometimes when I double click on the driver installation files and give it permission to install, it doesn’t install for some reason. If you’re facing this issue, simply launch the installer again until you see a message confirming the installation has been successful.
Lastly, if you’ve followed all the above steps, your function keys should work perfectly.
If you still have problems, reinstall all your drivers and keep one thing in mind – always restart between each driver installation even though it doesn’t ask you to do that.
Site Title 